Frequently Asked Questions

Where does your ice come from?

- Our ice comes from our local Kauai Island.

What are your office hours?

How long does the deliver service usually take?

Are you open during the holidays?

- Yes! We’re open 365 days a year!

Can we pick up ice from your facility?

- Yes! You can pick up from our facility. Please call us a day early to pick up ice and we can schedule a pickup for you.

What are the different pounds of ice are there that you sell?

- We offer our bags of ice in 7lb, 20lb and 40lb.

Can I get a merchandiser?

- To get a merchandiser it depends on your space, security, and the volume of the order.

Do we deliver to events?

- Yes! For our delivery to events we require a minimum order of $200. Please give us a day in advance to prepare for your orders.